What happened and what you should do
On September 7, 2017, Equifax announced a major cybersecurity incident that impacts nearly half of U.S. consumers. While this cyber breach was in no way related to Hometown Community Banks, we want to alert you to the potential exposure of your personal information, as the cost and hassle of recovering a stolen identity can be significant. If you would like to learn more about the breach and its potential impact on you, please visit the FTC website https://www.consumer.ftc.gov/blog/2017/09/equifax-data-breach-what-do
As always, we recommend that you be vigilant in reviewing your account statements and credit reports, and that you immediately report any unauthorized activity to us and any other financial institution you may have a relationship with. If you have any additional questions about identify theft or the Equifax breach in particular, please come see one of our Hometown Bankers.
Equifax will not call you on the phone!
If you get a call claiming to be from Equifax and wanted to verify your account information, STOP...don't tell them anything. They’re not from Equifax. It’s a scam. Equifax will not call you out of the blue.
That’s just one scam you might see after Equifax’s recent data breach. Other calls might try to trick you into giving your personal information.
Don’t give personal information. Don’t provide any personal or financial information unless you’ve initiated the call and it’s to a phone number you know is correct.
Don’t trust caller ID. Scammers can spoof their numbers so it looks like they are calling from a particular company, even when they’re not.
If you get a robocall, hang up. Don't press 1 to speak to a live operator or any other key to take your number off the list. If you respond by pressing any number, it will probably just lead to more robocalls.
If you’ve already received a call that you think is fake, report it to the FTC.
If you gave your personal information to an imposter, it’s time to change any compromised passwords, account numbers or security questions. And if you’re concerned about identity theft, visit IdentityTheft.gov to learn how you can protect yourself.