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Alpha Community
Bank Customers
FREQUENTLY ASKED QUESTIONS
Who is Morton Community Bank?
Morton Community Bank (MCB)
was established in 1960 as a locally-owned, hometown community bank.
With the addition of Alpha Community Bank’s four offices to our family
of banks, you will experience the financial strength & service of a 1.7
billion dollar financial institution and the convenience of 24 community
banking offices with over 430 local employee-owners to service all your
financial needs.
Will my deposit account(s)
change?
Your account number will
remain the same. Alpha Community Bank products will convert to MCB
products for both checking and savings accounts. In most cases, MCB
product conversion works favorably for the customer…such as a lower
minimum balance to avoid a service charge. Certificate of Deposit terms
remain the same. For your reference, we have included account conversion
information and a Schedule of Services. Your friendly hometown banker is
always available to answer any questions you may have.
Will there be any changes to my
Direct Deposit or ACH?
Your direct deposit and
automatic withdrawals will continue to process as they do currently.
Can I use my current checks until
they are gone or will I receive new checks?
Yes! You may still use your
current checks! When you are ready to re-order checks, we ask that you
please contact your hometown banker to review a host of new and unique
check styles from which to choose. You’ll especially like the “Community
Spirit” style of checks…. scenes unique to each of our local
communities. MCB is pleased to provide its own in-house “Hometown” check
printing department with the ability to design a variety of styles…. a
cheaper, faster, and safer alternative. (Your information never leaves
the bank.) In addition, you will be offered a “special” on your first
“Hometown” check re-order.
Will I receive a new ATM / Debit
Card?
No. Effective September 8, your daily cash withdrawal limit is $500 and
the daily limit for debit card transactions will be $1000 on your
current card.
MCB is also a member of the Shazam ATM Network and is a participant in
the Privilege Status Program which allows you to use other Shazam
Privilege Status machines surcharge-free anywhere in the USA where the
Privilege Status symbol appears on the ATM. Of course, your ATM card can
be used at any ATM worldwide but is exempt from a surcharge fee at ATM’s
displaying the Privilege Status symbol.
Will there be changes on my
statement?
All checking and savings
accounts will receive a cut-off statement as of Friday, September 5,
2008. Interest bearing accounts (other than Certificate of Deposits)
will be paid interest through the date of the conversion. There will be
no monthly service or maintenance fees assessed on this statement. After
the September 5, 2008 cut-off statement, interest-bearing accounts will
receive the balance of the September interest on their new Morton
Community Bank statement. Your monthly checking account statement cycle
will resume the next cycle. Savings statements are printed annually
unless required more frequently based on transaction activity or the
account is combined with a monthly checking statement. Please contact
your favorite hometown banker if you would like to combine your savings
statement with your checking account statement.
What about my Year-End Tax
Reporting Forms?
At year end, deposit account
holders may receive two IRS 1099-INT forms for interest earned, one from
Alpha Community Bank (through conversion date of September 5) and one
from Morton Community Bank (if interest is paid to you by MCB between
September 6 and December 31).
What happens to my IRA?
Morton Community Bank will
become the new custodian of all IRA plans as of September 5, 2008. These
plans include Traditional, Roth, and Simplified Employee Pension (SEP)
accounts. At year end, account holders will receive IRS forms (1099-R
and 5498) for these accounts from Alpha Community Bank (through
conversion date of September 5, 2008) and from Morton Community Bank
(from September 5, 2008 forward).
Can I access my accounts by
telephone or the internet?
Telephone: Alpha Community Bank’s Telephone Banking service will be
discontinued as of close of business Friday, September 5th. Please
see/call your friendly hometown banker for enrollment assistance with
MCB Phone Home Telephone Banking and Internet Banking. Enrollment is
quick and easy!
Internet: Alpha Community Bank’s Internet Banking service has been
electronically converted to MCB’s Internet Banking and will be available
to you on Sunday, September 7. Your Access ID will remain the same and
your temporary password will be the last 6 digits of your social
security number. This temporary password will be valid from September 7
through September 21. If you are unable to change your password by this
time, please contact your friendly hometown banker to assist you with a
new temporary password.
Be
sure to pick up an Electronic Banking ‘Welcome’ packet at your hometown
bank location.
Will I have Overdraft Protection?
Morton Community Bank offers
a variety of overdraft protection options. Please contact your friendly
hometown banker for details.
What are the daily cut-off times
for receiving same-day credit on my deposits or payments?
All offices will have a daily
cut-off of 2:00 pm. Transactions conducted after this time will be
credited on the next day’s business.
Will there be changes in my
Alpha Community Bank Credit Card?
Service for these accounts
will remain the same until further notice.
Will my accounts continue to be
FDIC insured?
Yes. Deposits in both banks
are currently insured up to $100,000, or more, depending on how the
account ownership is structured. If you have savings or checking
accounts with both Alpha Community Bank and Morton Community Bank, each
account in each bank will remain fully insured for an additional
six-month grace period following the merger. Time Deposits (Certificates
of Deposit) will be fully insured until the first maturity date after
the six-month grace period. If maturity occurs within the six-month
grace period, the certificate will continue to be covered until the next
maturity, if renewed for the same dollar amount and the same term as the
original deposit. For more information, contact your favorite hometown
banker or call the FDIC toll-free at 1-877-ASK-FDIC (1-877-275-3342) or
visit www.fdic.gov/deposit.
I have more questions…who should I
ask? Please call your favorite community Hometown Banker.
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